User account management

How can I change the email address associated with my Solargis account?

Modified on: Tue, 17 Jan, 2017 at 15:59

Your Solargis account username is same as your email address.

To use Solargis services with a new email address you will have to create a new user account with a new email address. Once you have created a new account, you can request a transfer of iMaps, pvPlanner, and pvSpot subscriptions from the old account to the new account.

Bookmarks can be transferred from old account to new account using the following steps:

  1. From your old account, click on the site manager icon (it is located next to 'zoom' under 'site list' header, please see picture below)
  2. Select the sites you want to keep and select export to kml/xls file
  3. From your new account, click on the site manager icon, select import and choose the previous kml/xls file. Now you will see the bookmarked sites under site list of your new account.

Please note that for the moment it is not possible to transfer purchase history from your old account to the new account.

bookmark export
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