Documentation Orders and payments

How long does it take to deliver orders?

All orders are processed after receipt of payment.

Prospecting tools - iMaps and pvPlanner subscription is activated immediately upon receipt of payment. Access to Prospect app is activated manually within 1 working day from receipt of payment.

climData/Evalaute (time series and TMY) - Time series and TMY P50 orders are delivered within 5-10 minutes from receipt of payment. Data for orders that include TMY P90 have to be processed manually for now and are usually delivered within 1 working day.

pvSpot - Subscription is activated manually (usually within few hours) upon receipt of payment

Upon delivery of data / activation of subscription, an email notification is sent to the user.