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Documentation Product guides Prospect app

Subscription plans and updates

How to check your subscription validity (admin users) How to manage users associated to your subscription (admin users) How to check your current subscription plan What’s the difference between Basic and Professional plans? How frequently is Prospect database updated? How to update to Prospect latest version? What features are you considering for next releases? Do you have video tutorials and webinars?

How to check your subscription validity (admin users)

If you are an admin user of your company account, here is how you can check whether your subscription is active or not and the expiration date:

  1. Sign-in to Prospect 
  2. Open the settings menu from the top right corner. Switch from your personal account to the company account that is associated with your Solargis subscription.
  3. Click on the “apps” icon at the top right button and select “Company admin” from the drop-down menu (you need to be an admin user for this).
  4. Click on “subscriptions” and see the details in the table.

Regular users are not able to see subscriptions details for now and they need to ask their respective company's Admin user to know the expiry date.

How to manage users associated to your subscription (admin users)

If you are an admin user of your company account, here is how you can check the users included in your subscription:

  1. Sign-in to Prospect 
  2. Open the settings menu from the top right corner. Switch from your personal account to the company account that is associated with your Solargis subscription.
  3. Click on the “apps” icon at the top right button and select “Company admin” from the drop-down menu (you need to be an admin user for this).
  4. Click on “Prospect subscription" and select the tab "Users".
  5. Manage the users included in your subscription with the checkbox next to each user name.

Please note that there is a limit in the maximum number of users available under paid Prospect plans. If you are interested in adding new users to your plan, please contact us.

 

How to check your current subscription plan

Please note that some of the PV configuration options are available only under Prospect Professional plan, so users of Prospect Basic plan would need to upgrade their subscription to Prospect Professional plan in order to run simulations for all type of systems beyond the basic ones.

You check your subscription plan from your Prospect dashboard.

 

What’s the difference between Basic and Professional plans?

Please see a comparison table of currently available Prospect Plans here.

How frequently is Prospect database updated?

Prospect works with a precalculated solar resource and meteo database. The data is precalculated again every 1-2 years approximately.

Under the section "metadata" you can see more details about the period of years used in the calculation, the sources of data inputs and the current version of Prospect you are using (bottom-left corner).

How to update to Prospect latest version?

Prospect is updated automatically after you sign in after a new release is launched. Learn more about this in our Prospect release notes.

What features are you considering for next releases?

We are constantly working on improving Prospect features. Please check our public roadmap to see which features we have under development and others we are considering for Prospect app and other tools. You can vote to increase their priority for implementation.

Do you have video tutorials and webinars?

You can access Prospect webinar record available on this site and learn how to effectively use the tool and run your projects simulations.

You can keep updated about our next live webinars via our website and social media updates. Meanwhile, if you need additional support please contact us here or send an email to contact@solargis.com.